Terms of Service
Effective as of: April 25, 2026
1. Acceptance of These Terms
Welcome, and thanks for choosing Top Hat Chimney! By visiting tophatchimneydixhills.com, filling out a service request, or booking an appointment with us, you’re agreeing to the terms laid out on this page. Please take a few minutes to read through them - they cover how we work together and what you can expect from us. If something here doesn’t sit right with you, we’d ask that you reach out before booking rather than proceed.
2. Limitation of Liability
We stand behind the work we do, but we do want to be upfront about the limits of our responsibility. If something goes sideways, our liability to you is capped at the amount you actually paid us for the specific service in question. We aren’t able to be held responsible for indirect, incidental, or consequential damages - things like lost income, secondary property damage, or other costs that flow from a service issue rather than arising directly from it. This limitation applies to the fullest extent permitted under applicable law.
3. Updates to These Terms
From time to time we may update or revise these Terms of Service - to reflect changes in how we operate, new legal requirements, or just to make things clearer. When we do, we’ll post the revised version here with an updated date at the top of the page. Continuing to use tophatchimneydixhills.com or booking services with us after any changes have been posted means you’re good with the updated terms, so it’s worth checking back occasionally.
4. Governing Law
These terms are governed by the laws of the State of NY, without regard to conflict-of-law principles. If a dispute ever arises between you and Top Hat Chimney that we can’t resolve between ourselves, both parties agree that it will be handled in the appropriate courts located in NY. We genuinely hope it never comes to that, but we want everyone to know where things stand.
5. Scheduling and Cancellations
We know life happens, and we’re happy to work with you if you need to move an appointment. We do ask for at least 24 hours’ notice if you need to cancel or reschedule so we can offer that time to someone else. Cancellations made with less than 24 hours’ notice may be subject to a late-cancellation fee, which will be communicated to you at the time of booking. We appreciate your understanding - it helps us keep things running smoothly for everyone.
6. Services We Provide
Top Hat Chimney offers professional home services in Dix Hills, NY and the surrounding communities. All services are subject to availability and may depend on an on-site or remote assessment before we can confirm scope and pricing.
We also want to be transparent: some jobs you request through tophatchimneydixhills.com may be carried out by skilled independent contractors or partner service professionals who work in coordination with us. Whether it’s our own crew or a trusted partner, the same quality standards apply.
7. Warranty Information
We take pride in the quality of our work. Specific details about any workmanship warranty - including its duration and what it covers - will be provided to you at the time your service is completed. For any parts or materials installed as part of our work, warranty coverage is governed by the original manufacturer’s terms and is not something we’re able to extend or modify on their behalf.
8. Questions? Get in Touch
If you have any questions about these Terms of Service or anything else, we’d love to hear from you. Head over to our contact page and send us a message - we’ll get back to you as soon as we can.
Top Hat Chimney - Dix Hills, NY | Last Updated: April 25, 2026 | © 2026 Top Hat Chimney